Introduction

ColorMine AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Create an account
Make a purchase or subscription
Upload photos for color analysis
Contact us for support
Participate in surveys or promotions

This information may include: name, email address, payment information, and photos you upload for analysis.

Automatically Collected Information

When you access the Service, we may automatically collect certain information, including:

Device information (model, operating system, unique device identifiers)
Usage data (pages visited, features used, time spent)
IP address and general location data
Browser type and version

Photos and Image Data

When you use our AI color analysis feature, you may upload selfies or photos. These photos are:

Processed by our AI algorithms to determine your color season
Stored securely on our servers while you maintain an active account
NOT used for any purpose other than providing you with color analysis results
NOT sold, shared, or used to train our AI models without explicit consent
Deletable at any time through your account settings

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process your color analysis requests
Process payments and manage subscriptions
Send you important updates, newsletters, and marketing communications (with your consent)
Respond to your comments, questions, and support requests
Analyze usage patterns to improve our algorithms and user experience
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, analytics, hosting)
Legal Requirements: We may disclose information if required by law, subpoena, or legal process
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
With Your Consent: We may share information for any other purpose with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your photos and personal data are encrypted both in transit and at rest. We use industry-standard security protocols and regularly review our security practices.

Data Retention

We retain your personal information for as long as necessary to provide you with our Service and as described in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account and personal data at any time by contacting us at privacy@colormineai.com.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a structured, machine-readable format
Objection: Object to our processing of your personal information
Withdraw Consent: Withdraw your consent to processing at any time

To exercise these rights, please contact us at privacy@colormineai.com.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

Right to know what personal information we collect, use, and disclose
Right to request deletion of your personal information
Right to opt-out of the sale of personal information (note: we do not sell personal information)
Right to non-discrimination for exercising your CCPA rights

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in the "Your Privacy Rights" section above. Our legal basis for processing your information includes:

Consent: You have given consent for specific purposes
Contract: Processing is necessary to perform a contract with you
Legal Obligation: Processing is necessary to comply with legal obligations
Legitimate Interests: Processing is necessary for our legitimate business interests

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@colormineai.com
Website: https://colormineai.com